Return & Exchange Policy
General Information
We comply with United States and European Union consumer protection laws regarding returns and exchanges.
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Non-Returnable Items
The following items are not eligible for return or exchange:
• Personalized items
• Made-to-order or custom-sized products
• Items clearly marked as non-returnable
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Returnable Items
Non-personalized, ready-made items may be returned within the legally required timeframe after delivery, provided that:
• The item is unused and unworn
• The item is in its original condition and packaging
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Return Process
To initiate a return, customers must contact us before sending the item back.
Returns sent without prior authorization may not be accepted.
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Return Shipping
• Return shipping costs are the responsibility of the customer
• Original shipping fees are non-refundable unless the item arrives damaged or incorrect
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Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within a reasonable timeframe after delivery and include clear photos of the issue.
In such cases, we will cover return shipping or provide a replacement or refund, as required by law.
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Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected.
Processing times for refunds may vary depending on the payment provider.
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Policy Updates
We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this website.